Our shipping services are the most flexible and thorough you're likely to find anywhere. We've set up our site to allow multiple shipping destinations with multiple quantities, even using multiple methods. So if 200 of your brochures need to make it to that tradeshow in Atlanta by Friday, but the other 1,300 just need to be at headquarters in Phoenix by late next week, our shipping solutions are up to the task. You can also choose our mailing services for a portion of your order and have the remainder shipped.
Many of our customers outside the Bay Area have asked whether it's truly eco-friendly to place an order with Greenerprinter only to have it shipped via truck or airplane. To address this concern, we offset the emissions of our shipments through purchases with Carbonfund.org, the nation's leading nonprofit provider of carbon offsets and climate solutions. Carbonfund.org achieves its goals through:
Greenerprinter ships anywhere in the U.S. For orders outside the US please choose the "pickup" option and arrange alternative shipping with a Greenerprinter CSR.
You can also choose to pick up your project from our Point Richmond office at 1003 Canal Blvd. Point Richmond, CA 94804.
The turnaround time that you select represents the number of business days that will elapse between the time we receive approval of your proof and the time your job will ship. Please keep the following in mind:
Turnaround times can be confusing. If you have questions, please contact customer service either via email at csr@greenerprinter.com or by calling 1-800-655-5833.
We recently experienced a security incident affecting some of our systems, including our online ordering platform. We’ve rebuilt on new infrastructure, and as part of that fresh start, customer accounts did not carry over.
If you had an account with us before August 9th 2026, you’ll need to create a new one. It takes about a minute, and we’re sorry for the hassle.
Will my order history and reorders be available?
No. Along with accounts, order history, saved reorders, and saved files did not carry over to the new site. The first time you order with us again, you’ll place it as a new order, uploading your artwork fresh. After that first order, one-click reordering works as before from your new account.
If you have an open order with us, our team is contacting affected customers directly. You can also reach us at (800) 655-5833 or support@greenerprinter.com.
One security note: if you used your old Greenerprinter password on any other website, we recommend changing it there.
On August 9 we found unauthorized access to one of our systems and shut it down the same day. Your account is still yours, but every password set before that date was retired as a precaution, so your old one no longer works.
Your card details were never exposed
Payment information lives with our payment processor, not on our servers, so saved cards were not part of this.
Your order history did not survive
Orders, saved files and reorders from before August 9 are gone from your account.
If you used that same password on another site, change it there too.