When you purchase printed materials, you should feel confident that you are getting the best quality and service available.
At Greenerprinter, we work hard to earn and keep our customers' trust by delivering exceptional, consistent quality and top-notch service. Whether your order is for 100 brochures or 10,000 catalogs, each employee at Greenerprinter is devoted to making sure your experience with our company is the best it can be. Our "Buy with Assurance" promise guarantees it.
Over 30% of our new customers come to us via referral or word-of-mouth. We realize that satisfied customers are our best salespeople.
We strive for perfection. If you are not satisfied with your order, please call our Customer Service Team at 800-655-5833 within 15 days of the delivery date. Orders with print errors will receive either a full or partial reprint. In some cases, we may refund the price of the order(s), excluding processing costs, postage and shipping.
We take every measure to troubleshoot orders, however there are some circumstances that are beyond our control and are not covered by the guarantee.
Orders shipped via UPS or Fedex using Greenerprinter's account are insured up to $100 for loss, theft or damage. We do not insure U.S. mail. If you use your account, you will have to work with the carrier directly.
If you chose additional insurance at checkout, up to 100% of your product purchase can be covered by the carrier. We will initiate a claim and the investigation process cantake 7-10 days to complete. Greenerprinter will credit your account no later than 15 business days after receiving the results.
You can review our terms and conditions page which further spells out industry standards for color reproduction & quality, as well as over-runs and under-runs, and mailing services.
Read our Yelp and Google reviews and BBB ratings to learn how we please our clients every day.